Card payments in store and online, sorted for you.
Sambapay connects your business to established acquiring partners, so you can take card payments in person and online without dealing with banks or processors yourself.
What acquiring means, and where Sambapay fits.
Acquiring is the service that turns a customer’s card payment into money in your bank account. It covers authorising the payment, moving it through the card networks, and settling the funds to you. This is done by an acquiring bank or processor.
Sambapay is not the acquirer. We partner with established acquiring providers and set you up on their infrastructure, then manage that relationship on your behalf. You deal with one company, us, instead of negotiating with a bank, learning their systems, and chasing their support desk.
Think of it this way. The acquirer runs the processing in the background. Sambapay is the partner who gets you connected to it, prices it clearly, and stays with you afterwards.
In store and online, one point of contact
You can take payments across every place your customers buy from you, all arranged through Sambapay.
At the counter
Take chip, contactless and mobile wallet payments in person on a modern POS terminal. Tap, insert or scan, the transaction completes in seconds.
Online
Accept card payments through your website or checkout page, running on the same acquiring setup as your in store sales.
One relationship
Your in store and online payments are arranged through Sambapay, so you have one team to talk to instead of managing several providers yourself.
Low, transparent transaction fees
Card fees are where most providers quietly take more than they should. Sambapay works with acquiring partners to give you a clear rate, and we tell you what each transaction costs before you sign anything.
You get a blended rate that covers all card types taken through your terminal, with no surprise line items added later. Send us a recent processing statement and we can show you what you would pay through Sambapay against what you pay now.
A setup that fits how your business runs
No two businesses take payments the same way. A restaurant with a lunch rush and a clinic taking a few high value payments a day need different things from their setup, and pricing that reflects that.
Sambapay looks at how your business actually operates before recommending anything. Card volume, average transaction size, how much of your traffic comes from international cards, whether you sell in store, online, or both. That picture decides what we put in front of you.
The result is a setup built around your business rather than a standard package handed to every merchant who walks through the door.
Built on trusted payment infrastructure
The acquiring partners behind Sambapay process billions of transactions globally every year, and their infrastructure is relied on by banks and merchants worldwide.
Secure processing
Payments run through PCI DSS compliant systems built to protect both you and your customer.
High uptime
Stable infrastructure keeps transactions going through during your busiest hours, not just the quiet ones.
Fast authorisation
Payments are authorised in seconds, so queues keep moving and customers are not left waiting at the counter.
Reliable settlement
Funds settle to your business bank account on a clear schedule, from as early as the next business day.
Trusted by businesses that cannot afford downtime
The infrastructure behind your payments is the same class of system used by large retailers, hospitality groups and financial institutions around the world.
Singapore-based support team.
When a terminal stops taking cards on a Saturday afternoon, you speak to someone here who knows both your hardware and the setup behind it, not a call centre in another timezone reading from a script.
Business types we set up.
Retail stores, restaurants and cafes, clinics, beauty salons, gyms and studios, service businesses and online sellers, each with pricing built around how they actually take payments.
the systems that already run your business.
Point of sale software, accounting tools and reporting systems connect to your setup, so your transaction data goes where you need it without rebuilding anything.
Frequently asked questions about acquiring
An acquiring service processes card payments for a business. It authorises each transaction, moves it through the card networks, and settles the funds into your bank account. This is handled by an acquiring bank or processor. Sambapay connects you to one of these partners and manages the setup for you.
No. Sambapay is not an acquirer. We partner with established acquiring providers and set your business up on their infrastructure, then manage that relationship for you. You deal with one company instead of several.
Yes. Sambapay arranges both your in person and online card payment setup, so you have one partner to speak to for all of it.
You get a blended rate that applies to all card types taken through your terminal. Send us a recent processing statement and we will show you what you would pay through Sambapay compared to your current provider, at no cost.
The acquiring setups Sambapay arranges support major global card schemes including Visa, Mastercard, American Express and JCB, along with mobile wallets such as Apple Pay and Google Pay.
Yes. You get a local Singapore team as your point of contact. We understand both your terminal hardware and the acquiring setup behind it, so you are not left waiting when a payment issue comes up.
The setups Sambapay arranges integrate with common point of sale software, accounting tools and reporting systems. If you run a specific system, our team can confirm what connects during onboarding.
Settlement is available from as early as the next business day, depending on your merchant agreement and business profile. We confirm your schedule during onboarding.